Podcast

yaylive Ep.1: Build a successful DTC brand with Sebastian Öhrn from Myrqvist

Understatement is an underwear brand that empowers women

About yaylive, the loyalty podcast for DTC brands

yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.

Season 1, episode 1 - How to build a successful DTC brand with Sebastian Öhrn from Myrqvist

This episode welcomes Sebastian Öhrn, founder of Myrqvist, a handcrafted shoe brand ready to disrupt the traditional business model by selling direct to consumer. We're going to look back at the start of Myrqvist, what has been key to the brand success and more particularly what have been the main drivers to Myrqvist customer's loyalty and how to apply them to your brand.

Listen now:

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"yayloh return management platform streamlines operations, saving our team hours of manual work."

Lucie Hanon

Head of Growth, ANJA Paris

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yaylive Ep.4: How to increase loyalty with great Customer Support, with Louis, Partnership Manager at Gorgias

The fourth episode of yaylive welcomes Louis, Senior Strategic Partner Manager at Gorgias, to help us navigate how a great customer service is so crucial to drive customer loyalty and give you some concrete tips to stand out from the crowd.

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The second episode welcomes Benjamin, Country Manager France at Mollie, a checkout solution that helps companies scale through effortless payment methods.

Podcast

yaylive Ep.1: Build a successful DTC brand with Sebastian Öhrn from Myrqvist

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About yaylive, the loyalty podcast for DTC brands

yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.

Season 1, episode 1 - How to build a successful DTC brand with Sebastian Öhrn from Myrqvist

This episode welcomes Sebastian Öhrn, founder of Myrqvist, a handcrafted shoe brand ready to disrupt the traditional business model by selling direct to consumer. We're going to look back at the start of Myrqvist, what has been key to the brand success and more particularly what have been the main drivers to Myrqvist customer's loyalty and how to apply them to your brand.

Listen now:

Listen on other platforms:

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What will we cover in this FREE call?
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
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