With automation, our team saves countless hours, and our customers have a much more enjoyable experience.
Peder Gulliksson
eCom Manager, Macade Golf
times faster processing returns
yayloh is here to support your growth
We would suggest you the best plan depending on your return volume
Digitalise your return process from the get go, just like
Increase customer loyalty and streamline operations, just like
Excel with data insights and automation, just like
Outshine with great CX and operations, just like
We do not charge any extra related to shipping labels and the rates will be the ones that you currently have. We rely on your existing contracts with shipping providers to generate return shipping labels. This means that we will connect directly to your shipping providers through API to create return shipping labels on your behalf. Invoicing of the shipping costs will go as usual directly from your shipping provider (or your 3PL, if they are the ones owning the contract).
At the moment we invoice quarterly in advance. We aim to make the process more convenient as we grow.
Our pricing plans are specially thought out to help you grow your business without worrying about exceeding certain limits. We will only charge you extra if your number of returns exceed the fixed number for the plan at the end of 12 months. Based on your plan, we will charge you extra for every 10 additional returns.
If you wish to cancel your subscription, you will be required to provide a 3 months notice before the end of your contract to ensure the transition period of both teams is equally smooth.
We do not charge extra for any integration nor setup if you are using one of the most commonly used CMS platforms (i.e. Shopify, Magento, Centra and Woocommerce). However, a quote for the cost of integration with any other ecommerce platform can be provided. If you’re interested in learning more about this, please reach out.
Yes, we manage and store your data following the GDPR guidelines to make sure that everything is safe. We have Data Processing Agreements (DPA) in place to provide another layer of security for your data. All our servers are located in Europe.
No, there is no limitation on the number of users from your company using yayloh return management platform.
yayloh integrates with the following shipping carriers: Fedex, Colissimo, Mondial Relay, UPS, DHL, PostNord, DPD, Bring, GLS, TNT, Posti, Best, Brink, and many more.
We have a direct integration with Ongoing and can build new integrations when required. If the WMS your warehouse is using does not have open API we can integrate via ftp servers.