Automate

Hello, extra super easy return process

Do you sometimes dream about automating your return process? Dream no more; you will finally be able to focus on what matters most.

Join trailblazing global DTC brands using yayloh daily:

All at a click of a button

Boost customer support performance with a collaborative return ticketing system

Track return shipping status

Get access to customers' information and history

Receive real-time updates about warehouse inspection status, avoiding back and forth emails

Get started

Put your returns on auto-pilot without losing control

Enjoy our integration with Klaviyo for further email segmentation and personalisation

Decide when to charge shipping for returns. You can increase retention by only charging for refunds, not for store credit. All of that, automatically

Enforce your return policy by setting up smart return windows or blocking ineligible products

Get started

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

John Palm Wennerberg
E-commerce Manager at Grandpa

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

M.Moustache chooses yayloh to have a more efficient warehouse process and fix customer service pain points. On top of that, the platform integrates Gorgias to boost CS team productivity.

The right hand for your customer service team

Retrieve customer comments and information in a few clicks

Allow your team to proactively reach out when needed via email, or using our integrations with Zendesk or Gorgias

Automatically send refunds, store credit and exchanges based on your own triggers. Your VIP customers can even get refunds faster!

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Offer the same joyful return experience in your stores

Process online returns in-store with yayloh, offering your customers the flexibility of choosing their preferred return method

With yayloh, in-store returns are super easy so your staff can focus on offering a wow shopping experience

Cherry on the cake, you save on shipping costs and CO2 emissions

Get started

Discover yayloh’s product suite

For your Business

Identify improvement areas to reduce returns and strengthen your operations.

For your Customers

Retain up to 50% of your revenue with the smoothest digital return experience.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

Find us on Shopify App store

Schedule a demo

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

CS Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction

3x

Hello, extra super easy return process

All at a click of a button

Put your returns on auto-pilot without losing control

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

"yayloh ensures our brand is present in the return process, which is key for retention and growth."

The right hand for your customer service team

Offer the same joyful return experience in your stores

Discover yayloh’s product suite

For your Business

For your Customers

These brands are already getting results, when will you?

60h

50%

80%

37%

Book a FREE 30 minute strategy call today!

3x

Hello, extra super easy return process

All at a click of a button

Put your returns on auto-pilot without losing control

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

"yayloh ensures our brand is present in the return process, which is key for retention and growth."

The right hand for your customer service team

Offer the same joyful return experience in your stores

Discover yayloh’s product suite

For your Business

For your Customers

These brands are already getting results, when will you?

60h

50%

80%

37%